We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
In case the order was placed on Cash-on-delivery payment method or payment made to QR code during delivery, we will connect with us for providing the bank details to which refund has to be initiated.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@browngood.com.